Privacy Policy

In this privacy policy, personal information is personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Law, that is, information about living individuals, such as name, date of birth and other information contained in the information. Information that can identify a specific individual by description, etc. (including information that can be easily collated with other information and thereby identify a specific individual), or personal identification code It shall mean the information that contains.

We may collect the following types of personal information:

• Contact Information: name, email address, phone number, and mailing address.
• Account Information: username, password, purchase history, and preferences.
• Payment Information: credit/debit card details, billing information, and transaction history.
• Technical Information: IP address, browser type, device information, and cookies.
• Other Information: any information you provide when contacting customer service or participating in promotions.

We use your personal information for the following purposes:

• Order Processing and Delivery; to process and manage your orders, including payment verification, shipment, and delivery.
• Customer Support; to respond to inquiries, provide assistance, and handle complaints or returns.
• Marketing and Promotions; to send information about products, services, promotions, and events that may be of interest to you, provided that you have consented to receive such communications.
• Account Management; to create and manage your user account, including authentication and verification.
• Improvement of Services; to analyze and improve our products, services, and website usability.
• Legal Compliance; to comply with applicable laws and regulations, including tax and accounting obligations, and to respond to legal requests from authorities.
• Fraud Prevention and Security; to prevent unauthorized transactions, detect and prevent fraud, and ensure the security of our services and systems.

We will not use your personal information for purposes other than those listed above without obtaining your consent, unless otherwise permitted by law.

Your personal data will be jointly used by ADOLFO DOMINGUEZ -JAPAN COMPANY, LTD (Japan) and by ADOLFO DOMINGUEZ, S.A (Spain). The personal data that will be jointly used shall consist of the data identified in the above section "Definition of personal information" and it shall be used solely for the purpose identified in the section "Purpose of use of personal information". ADOLFO DOMINGUEZ -JAPAN COMPANY, LTD (Japan) shall be responsible, on behalf of all joint users, for the security of all personal data as well as its usage and the respect by all joint users of the applicable provisions of the Japanese Personal Information Protection Act (Act no. 57 of May 30, 2003; as amended).

Personal data for joint use is obtained legally through online forms, transactions, and membership registrations.

We will not sell or rent your personal information to third parties. We may share your information with:

• Service providers that assist in delivering our services (e.g., logistics, payment processing).
• Law enforcement or government authorities, if required by law.
• Other parties with your consent.

This shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except when permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply in the following cases.

• (1) When required by law
• (2) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer.
• (3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.
• (4) When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and the affairs are carried out with the consent of the customer. When there is a risk of interfering with

This shop will not provide personal information to a third party without the prior consent of the customer, except when disclosure is permitted based on the Personal Information Protection Law and other laws and regulations. However, the following cases do not correspond to the provision to the third party specified above.

• (1) When our shop provides personal information by entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
• (2) When personal information is provided due to business succession due to merger or other reasons.
• (3) When shared use based on the provisions of the Personal Information Protection Law.

When a customer requests the disclosure of personal information based on the provisions of the Personal Information Protection Law, this shop will disclose it to the customer without delay after confirming that the request is from the customer himself / herself. We will do it (if the personal information does not exist, we will notify you to that effect). However, this does not apply if the shop is not obligated to disclose due to the Personal Information Protection Law and other laws and regulations.

Your personal information may be transferred to and stored in countries outside of Japan, including countries without the same level of data protection. We will ensure appropriate safeguards are in place when transferring data internationally. When providing personal information to foreign entities such as those located in the European Union (EU), the Company takes appropriate security measures in accordance with standards set by Japan’s Personal Information Protection Commission.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure.

We will retain your personal information only as long as necessary to fulfil the purposes described in this Privacy Notice or as required by law.

Under Japanese law, you may:

• Request access to your personal information.
• Request correction or deletion of your personal information.
• Withdraw your consent for the use of your personal information, where applicable.

To exercise your rights, please contact us at contact.jp@adolfodominguez.com

After confirming that the request was made by the customer, we will conduct the necessary investigation without delay within the range necessary to achieve the purpose of use, and based on the result, correct the content of personal information, etc. We will notify the customer to that effect (if we decide not to make corrections, we will notify the customer to that effect). However, this does not apply if the shop is not obligated to make corrections, etc. under the Personal Information Protection Law and other laws and regulations.

For details on procedures and fees for requests such as disclosure or correction, please refer to “Procedures for Disclosure of Personal Information” on our website.

The services of this shop may use cookies and similar technologies. These technologies help our shop to grasp the usage status of our services and contribute to the improvement of services. Users who want to disable cookies can disable cookies by changing the settings of their web browser. However, if you disable cookies, you may not be able to use some functions of our service. Our website may use cookies for analytics and advertising. Data collected through cookies is used in a non-identifiable form and may be transmitted to external providers (e.g., Google Analytics).

We may update this Privacy Notice from time to time. Changes will be posted on this page with the updated effective date.

For any questions about this Privacy Notice or our data practices, please contact:

ADOLFO DOMINGUEZ -JAPAN COMPANY, LTD (Japan) EST Shibuya Bldg. 2F, 1-28-7 Higashi, Shibuya Ward, Tokyo 150-0011

contact.jp@adolfodominguez.com