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Adolfo Dominguez
Online Store Help
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Monday through Friday
From 9:00 am to 6:00 pm

    About Covid-19

    We are working strenuously to deal with your enquiries as soon as possible. There are many of you who are contacting us to either consult or request information. These are some of your most frequently asked questions. If you cannot find the information you are looking for in this guide, please contact our customer service team on 55 43 35 72 54 or email us at

    Thanks for your comprehension.

    Are all AD physical stores closed?

    Our brick-and-mortar stores are temporarily closed as a way to prevent the spread of the Coronavirus pandemic (Covid-19) and to ensure the health and safety of our teams and clients. Nonetheless, our online store remains open 24/7. Please phone us 55 43 35 72 54 if you require further assistance or send us an email at

    I have made an in-store purchase and haven’t had the time to exchange or return the items. Am I going to be able to do it once the confinement is over?

    We have extended our returns period to 30 calendar days from the reopening of our physical stores, so you will have no problem doing so.